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Apple’s Information Alley: 1994 May 1st to 1997 March 24th

Information Alley was a bimonthly (twice a month) the electronic newsmagazine published by Apple’s Support Information Services. The goal of the Information Alley was to help Apple computer users get full use of their Apple computers, peripherals, and software. The articles chosen for the Information Alley came from many sources, both from inside Apple Computer and from our customers and users. Sources include Apple’s Technical Information Library, Apple Assistance Center, New Technology Group, World Wide Product Technical Support, Apple Users Groups, and other technical groups and organizations.

NOTE: see my Macintosh Reference Documentation post for other information sources.

About

I found the combination of the original bimonthly newsmagzine and the later daily emails to be very useful in gathering information about Apple’s Website before it was first cached. Page 18 of the August 8th 1994 issue was the first mention I’ve found of Apple’s Website in an Apple published document. The August 22nd 1994 issue contains an article on page 9 describing the contents of that early site.

Vol.1 Issues. 1 to 10: 1994 May 1st to Sept. 5th

  • Issue 1: 1994 May 1st
    • Thoughts From the Alley Cat – Welcome to the Information Alley
    • New Technologies Notes – Text to Speech on AV Systems
    • Using the SIMM Stack
    • From DOS to Mac and Back
    • Getting the Most of of Your StyleWriter Pro
    • Looking for Something?
    • System Software – The Why and How of a Clean Install
    • VRAM Amounts and Color Choices
    • Power Macintosh – LAN Software Compatibility
  • Issue 2: 1994 May 15th
    • Thoughts From the Alley Cat – We Heard and Responded
    • Troubleshooting Start-up Problems
    • Troubleshooting Actions
    • Newton MessagePad 110
    • Locked out of your Macintosh Performa Computer?
    • Upgrading to a Power Macintosh
    • Out of Memory? Not Necessarily
    • Product Update Announcement – System Update Disk Version 3.0
  • Issue 3: 1994 May 30th
    • Thoughts from the Alley Cat – Growing Pains
    • System 7: System and Finder Preferences
    • Where to Get AppleTalk Remote Access CCL Scripts
    • What are Those Strange Lines?
    • PowerBook Batteries
    • Apple Backup on Performas
  • Issue 4: 1994 June 13th
    • Thoughts from the Alley Cat – Alley Picked as File of the Week on GEnie
    • Facts by Fax
    • Traveling with Your Macintosh: Part 2 – Class 2 and 3 Products
    • All about Apple Scanners
    • Apple Media Kit & Cross Platform
    • The PowerBook Duo Type III Battery
    • Why did my printout get faxed?
    • Printer Drivers and Cables
  • Issue 5: 1994 June 27th
    • Thoughts From the Alley Cat – Your Feedback to Us
    • The SCSI Connection
    • The File Expansion Effect
    • Turning Off the LaserWriter Test Page on Startup
    • Power Macintosh Native Applications
    • Making a Backup of your Newton
    • Generic Icons After System 7 Installation
    • Keeping Your Trackball Healthy
    • Where to Find The Information Alley
    • Tell Us What You Think
  • Issue 6: 1994 July 11th
    • Thoughts From the Alley Cat – I Caught My First Virus!
    • System Error Codes Explained
    • Making an Emergency Boot Disk
    • Oh No! You’ve Caught a Virus!
    • Switching from Newton Connection 1.0 to 2.0
    • System Enablers: Current Versions and Change History
    • The Apple Open Collaboration Environment (AOCE)
    • Where to Find The Information Alley
    • DOS Compatibility Cards and QuickDraw Printers
  • Issue 7: 1994 July 25th
    • Thoughts From the Alley Cat – Keeping Track of the Information Alley
    • Known Macintosh Viruses
    • The ARA 2.0 Personal Server
    • Power Macintosh Corner
    • PowerBooks and Serial Printers
    • New Places to find the Information Alley
    • Macintosh PC Exchange 2.0
    • The Macintosh Application Environment (MAE)
  • Issue 8: 1994 August 8th
    • 50 New System 7.5 Features!
    • QuickDraw GX
    • Useful System 7.5 Extras
    • Digital Signatures with DigiSign
    • Apple Guide
    • Mobile Computing Enhancements
    • System 7.5 DOS/TCP Compatibility
    • Scriptable Finder with AppleScript
  • Issue 9: 1994 August 22nd
    • Thoughts From the Alley Cat – Back from PowerCamp!
    • AV on the Power Macintosh
    • Macintosh 630 Supported Resolutions
    • System 7.5 Telephone Manager
    • The Apple World Wide Web Server
    • Macintosh 630 Plug-in Modules
    • Why System 7.5 Rebuilds the Desktop
    • Pushing Your Buttons
    • PowerBook 500 Series and PCMCIA
    • Calculated Folder Size Guidelines
  • Issue 10: 1994 September 5th
    • Thoughts From the Alley Cat – Helping You Find the Information Alley
    • Common StyleWriter Problems
    • System 7.5 Clean Install Shortcut
    • MAE: Frequently Asked Technical Questions
    • GeoPort Technology – Apple’s Implementation
    • The Technical Information Library
    • What QuickDraw GX can do for you
    • Ethernet on a Portable Macintosh
    • New Places to Find the Information Alley
    • What is PrintMonitor?
    • PowerBook Battery Charging Problem
    • SCSI Hard Drive Capacity
    • Tell Us What you Think

Vol.1 Issues. 11 to 20: 1994 Sept 19th to 1995 Feb. 6th

  • Issue 11: 1994 September 19th
    • Thoughts from the Alley Cat – Helping you find the Information Alley
    • Common StyleWriter Problems
    • System 7.5 Clean Install Shortcut
    • MAE: Frequently asked Technical Questions – Part 1
    • GeoPort Technology
    • The Technical Information Library
    • What QuickDraw GX Can Do For You
    • Special Find Options in System 7.5
    • What is PrintMonitor?
    • PowerBook Battery Chargin Problem
    • SCSI Hard Drive Capacity
  • Issue 12: 1994 October 3rd
    • Thoughts From the Alley Cat – Information Alley Now Available as Automatic Direct Mail
    • QuickTime Movie Frame Speed Tips
    • Custom Install with System 7.5
    • The Apple IP Gateway
    • System 7.5 Desktop Patterns
    • Using High Density Disks in 800K Drives
    • System 7.1 Troubleshooting
    • Newton: Sending and Receiving Beams
    • New Places to Find the Information Alley
    • Duo and DuoDock Common Questions
  • Issue 13: 1994 October 17th
    • Thoughts From the Alley Cat – Exciting News! Information Alley Now Using Adobe Acrobat Reader
    • Hard Facts About Hard Drives
    • Apple Software Updates
    • Apple Personal Diagnostics
    • Portable StyleWriter – Battery Recharging
    • Disk First Aid Found an “Invalid PEOF”!
    • ARA Patch Now Available
    • System 7.5 – Using Apple Guide with At Ease
    • REducing Power Macintosh Native Application Memory Requirements
    • New Places to Find the Information Alley
    • MicroPrint and LocalTalk Printers
  • Issue 14: 1994 October 31st
    • Thoughts From the Alley Cat – Information Alley Japanese Translation
    • Resetting the PowerBook Power Manager
    • Potential Printing Problems
    • Retrospect Remote Control Panel Security Issue
    • Configuring the Newton Print Pack
    • Novell Netware – Remotely Rebuilding the Desktop File
    • LaserWriter – Checking SCSI Drive Capacity
    • Troubleshooting a Rejected Disk
    • Using Multiple Note Pads
    • Macintosh Floppy Disks – Unformatted vs. Formatted Capacity
    • Tips for Better NTSC Output on a Macintosh AV System
    • Popular Card Slot Standards
    • ARA and Express Fax Software with Express Modem and GeoPort
    • PlainTalk and MacinTalk Differences
    • MicroPrint and LocalTalk Printers
  • Issue 15: 1994 November 14th
    • Thoughts From the Alley Cat
    • Using RAM Disk With Your PowerBook
    • Apple Remote Access 1.0 and 2.0
    • Desktop File Facts
    • Creating and Using Custom Icon Folders
    • New Places to Find the Information Alley
    • PowerShare Mail Servers
    • Problem With Local Printing After Using ARA
    • System 7.5 – Scrapbook Out of Memory Error
    • System 7.5 – Energy Saving Feature
    • Apple Presentation System – Problem With Screen Squeeze
    • Macintosh Models That Support the PlainTalk Microphone
    • The Apple Media Kit
    • How to Install and Use Apple Disk Copy
  • Issue 16: 1994 November 28th
    • Thoughts From the Alley Cat — How Do We Do It?
    • The Macintosh Processor Upgrade Card
    • Preventing Your Hard Disk From Mounting
    • System 7.5 – Extensions Folder Contents
    • The Apple Redundant Array of Independent Disks (RAID)
    • What is GPi and What Systems Support It?
    • Apple Presentation System – Frequently Asked Questions
    • Changes With the “Information Alley” List Server
    • The Blinking or Flashing Question Mark
    • New Places to Find the Information Alley
    • Software Installation Over a Network
  • Issue 17: 1994 December 12th
    • Thoughts From the Alley Dat – Happy Holidays!
    • Increase QuickTime Performance with Multimedia Tuner
    • Printer Sharing Between QuickDraw GX and Non-GX Users
    • Microsoft Office 4.2 Freezes on System 7.5
    • Using a Hard Drive with a LaserWriter Printer for Fax Storage
    • System 7.5 Scrapbook Out of Memory Message
    • Newton Memory – Types and Errors
    • GPi Super-Fast Modem Clarification
    • Monitor Scan Rates
    • New Places to Find the Information Alley
    • Aliases – Common Questions and Answers
    • LaserWriter Toner Cartridge Guidelines
    • The Apple Menu Items Folder
  • Issue 18: 1995 January 9th
    • Thoughts from the Alley Cat – Happy New Year!
    • PowerBook 150 Common Questions and Answers
    • Receiving eWorld Mail on Your Newton
    • System 7.5 – Extra Items Installed with Custom Install
    • New Places to Find the Information Alley
    • System 7.5 Clean Install
    • Transferring Macintosh Application to UNIX
    • Using GrayShare LaserWriter Printers on a Network
    • Apple Personal Diagnostics Emergency Disk Fulfillment
    • Turning Off Layer Hiding
    • System 7.5 Performa Software Incompatibility
  • Issue 19: 1995 January 23rd
    • Thoughts From the Alley Cat — Seeking Distribution and Translation Information
    • What is an F-Line Instruction?
    • Upgrading the LaserWriter Select 360’s RAM
    • New Places to Find the Information Alley
    • System 7 Key Combination Shortcuts
    • Apple’s Support Professional Solution Series
    • HyperCard 2.2 Version Numbers Explained
    • DOS Compatibility Card – Issues and Pointers
    • GeoPort/Express Modem Not Connecting to Another Modem
    • Rebuilding the Desktop When Running At Ease
    • SCSI Manager 4.3 – Compatibility and Features
    • QuickTime Musical Instruments Extension Available From Online Services
  • Issue 20: 1995 Feb 6th
    • Thoughts From the Alley Cat — The Win-Win of Article Review
    • Laser Printer Ozone Emissions
    • Using System 7.5 With Original LaserWriter
    • Use Manual Feed for Labels on a LaserWriter 16/600 PS
    • Using Fax Sender With System 7.5 and QuickDraw GX
    • Internet and Online Jargon
    • Printing From a Sun Workstation to a LaserWriter 16/600 PS
    • Deleted AppleMail Messages Reappear After a Server Crash
    • Determining File Sharing Access Levels
    • DOS Compatibility Card – Using Two IP Stacks
    • New Places to Find the Information Alley
    • SCSI Manager 4.3 and Power Macintosh
    • Acquiring the Support Professional Solution Series

Vol.1 Issues. 21 to 25: 1995 Feb. 20th to 1995 April 17th

  • Issue 21: 1995 February 20th
    • Thoughts From the Alley Cat — An Online Postcard Request
    • System Enablers for the Power Macintosh
    • Line on Printouts to a StyleWriter II
    • Workgroup Servers Do Not Support System 7.5
    • What is CEToolBox?
    • Glossary of Macintosh Terms
    • System 7.5 Control Panels Folder Contents
    • Apple ftp Sites
    • New Places to Find the Information Alley
    • Printer Sharing and Password Protection Under QuickDraw GX
    • Apple Remote Access — Version 1 Client Access to Version 2 Servers
    • Tell Us What you Think
  • Issue 22: 1995 March 6th
    • Thoughts From the Alley Cat — QuickDraw GX Compatible Adobe Acrobat Reader
    • Power Macintosh Run-Time Environment
    • Sound Option Dimmed on Some Macintosh Models
    • Some Multiple Scan Displays Show One Size Under System 7.5
    • Default Open and Save Dialog Box Directory
    • System 7.5 International Systems
    • LaserWriter GX Driver — Problems With GX-Savvy Applications
    • How Much Weight Macintosh Systems Can Bear
    • Alarm Clock DA Not Included With System 7.5
    • Apple MessagePad System Update 1.3
    • PowerBook Family Adapter, Battery, and Battery Charger Identification
    • Desktop Printer Opens Applications to Print
    • Tell Us What you Think
  • Issue 23: 1995 March 20th
    • Inside Information 2
    • Thoughts From the Alley Cat — Now Also Available in SeText Format 3
    • System 7.5 Update 1.0 Now Available 4
    • Problem Using Manual Feed with QuickDraw GX 7
    • Troubleshooting File Sharing When It Will Not Enable 8
    • A Description of Drag and Drop 10
    • An Overview of Liquid Crystal Displays (LCDs) 11
    • An Intermittent Problem With Stickies 12
    • System 7.5 Color Picker Known Problems 13
    • QuickDraw GX – Desktop Printing 14
    • New Places to Find the Information Alley 14
    • Global Village — GlobalFax 2.5 Software Update 15
    • Macintosh and LaserWriter SCSI Termination 16
    • Tell Us What you Think 20
  • Issue 24: 1995 April 3rd
    • Thoughts From the Alley Cat – MacWorld Reviews Information Alley
    • System 7.5 – Failure After Partial Installation
    • Creating a Slide Show With Apple Media Tool
    • Extension Versions Inconsistent After Installing System 7.5 Update 1.0
    • Macintosh to Performa Comparison Chart
    • Long Startup Times With System 7.5
    • Known Issues With QuickDraw GX Helper
    • Hard Drive Buzzing
    • System 7.5 Update 1.0 – PC Setup 1.0.2 Not Compatible with DOS Compatible Systems
    • 4MB Extended Density Floppy Disk Formats as 800K
    • Why the Apple IP Gateway Cannot See Other Clients on the Same Server
    • LaserWriter 16/600 PS – Changing Paper Options Using PCL
    • The Apple Mobile Messaging System
    • StyleWriter II Controls and Status Lights
  • Issue 25: 1995 April 17th
    • Thoughts From the Alley Cat — One Year Already!
    • Apple Offers Direct Online Support Via eWorld
    • Workgroup Server 95 — Cache Optimization
    • The Difference Between Format and Initialize
    • RMS, Peak-to-Peak, and Line Level Definitions
    • Apple Workgroup Server and A/UX – Not Booting
    • QuickDraw GX — PostScript Font Handling Tips
    • System Error 25 Explained
    • Why the PowerBook Battery DA Level Fluctuates
    • Apple MessagePad — International Dialing Using Names
    • Installing CloseView on a Macintosh Performa
    • New Places to Find the Information Alley
    • The Apple LocalTalk Bridge

Vol.2 Issues. 1 to 10: 1995 May 1st to Sept. 4th

The Volume 2 issues were converted to HTML by the JHMI Mac User Group and are archived on the way back machine. Issues 1 to 19 were found on Service Source v.2 1996-02 disk 1

Vol.2 Issues. 11 to 21: 1995 Sept. 18th to March 15th

1996 March 25th daily publication begins

Starting March 25th Information Alley stopped being a formal newsmagazine and became a daily (weekdays) email that mainly contained copies of recent Apple Technical Information Library articles. I was lucky to find copies of these email publications from March 25th 1996 to March 24th 1997 on the Way Back Machine’s cached version of the JHMI Mac User Group’s site.

Starting Monday March 25th, Information Alley will become a daily publication! That’s right, you’ll be getting late breaking news from Apple every weekday. Instead of providing you with a publication every two weeks, we are going to provide you with information Monday through Friday. In order to make the transition to a daily publication, we are no longer going to publish the Information Alley in an Acrobat format. We are moving to a completely e–mail–based publication. Being a daily publication will allow you to keep current on Apple products and technologies with greater ease than ever before.

Information Ally Volume 2 Issue 21, March 15 1996

Daily: 1996 March, April, and May

Daily: 1996 June, July, August

Daily: 1996 September, October, November

Daily: 1996 December to 1997 March 24th

Unfortunately March 1997 was the last month that the JHMI Mac User Group created an HTML version of the daily email, and I’ve been unable to find another source. I did find a few posts on Apple’s website that were links to Technical Information Library articles, with the last cached version on November 1999, after that I wonder if it was replaced by Apple’s eNews newsletter: 2000, 2001, 2002.

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