A bulletin produced by Sales Communications in Apple USA and mailed to registered Professional System Consultants that describe new products, changes to existing products, and articles about the use of Macintosh Computers by various industries.
Category: Apple Documents
Documentation such as Technical Notes, Knowledge Base Articles, Manuals, Brochures etc. published by Apple about it’s computers, operating systems, and other hardware and software.
The Information Exchange was a collection of marketing program descriptions, tip sheets, Apple event schedules, key Apple contacts, Apple trade-show schedules, and other information. It provided readers with an overview of Apple’s marketing direction, as well as outline specific opportunities that readers could take advantage of to help market their Apple-compatible products.
A series of supplemental booklets that help Apple certified technicians troubleshoot and repair Apple products at customer’s sites. The Apple Service Guide series contains information condensed from a number of Apple Service products and sources, it includes only need-to-know information for the experienced technician. These guides to NOT replace the Apple Service Source CD.
The Technical Information Source CD-ROM provides fast, fingertip access to a wide range of support tools and information-all in one place. Contents include technical databases, frequently used system utilities and diagnostics, and support-oriented HyperCard stacks.
From 1982 to present Apple has published a significant amount of documentation for use by the technicians and hardware developers who repaired Apple hardware and/or designed new hardware components in the Apple Service Technical Procedures Binders. Includes an extensive amount of diagrams and also part numbers for the various components.
The premier source of Apple-labeled tools, books and technical resources for development on all Apple platforms. I found these catalogs to be very useful for finding URLs I could use in the way back machine to find cached versions of Apple’s sites, and to find out what documents were being published at the time the catalog was published.
These books provided guidance and examples for developers about the features, routines, and services available in the Macintosh Operating System for interacting with and managing Memory, Files, Sound, Toolbox etc.
Concise guide to Apple computers, printers, displays, and other Apple products. AppleFacts was a convenient, one-stop reference for basic technical information, such as key product specifications, upgrade paths, and accessories. Also includes information on Apple software and occasionally 3rd party software.
Apple’s Technical Notes and Technical Q&A Notes provide technical information, sample code, and answers to common question for developers of Macintosh hardware and software with references to other Apple documentation such as inside Macintosh. At this time they are still available from Apple in their documentation archive. I’ve made backups of these articles with the assumption that like the Technical Information Library, Apple may as some point delete these files too.
Published from January 1990 to March 1997 develop was Apple’s quarterly technical journal that provides information to 3rd-party developers. The journal was intended to lead developers into other reference materials like Inside Macintosh and the Apple IIGS Reference Manual. It did not replace these books, but compliments them and helped the reader identify which sections of those document they many need to study more carefully. Stating in 1998 develop became a section in MacTech, and MacTech’s site also includes HTML versions of the journals.
Starting in 1989, following the release of Apple’s first CD-ROM drive in 1988 (the AppleCD SC), Apple began distributing software updates and technical information about it’s products on CD. In addition to downloading these for my own use, I am including links to online sources to make it easier for others to find these CDs and I’ve included links to the relevant Apple Direct/Directions articles that describe the contents of each CD. I have found these CDs incredibly useful for learning about and setting up these old systems.
When writing posts about old Apple hardware I like to include links to relevant Apple Knowledge Base / Technical Information Library articles created during the 80s and 90s. Until recently (2023) these articles were still available on Apple’s Support Site. Earlier this week I discovered that Apple has now removed these old articles from their site (direct links do not work), and they are no longer returned in the search. (Note to reader, if they were simply moved let me know in the comments). So I decided to make the articles, I have copies of, available on my site.