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Month: February 2024

Apple’s Information Exchange (1987 to 1989)

The Information Exchange was a collection of marketing program descriptions, tip sheets, Apple event schedules, key Apple contacts, Apple trade-show schedules, and other information. It provided readers with an overview of Apple’s marketing direction, as well as outline specific opportunities that readers could take advantage of to help market their Apple-compatible products.

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Apple Service Guides (1990 to 1997)

A series of supplemental booklets that help Apple certified technicians troubleshoot and repair Apple products at customer’s sites. The Apple Service Guide series contains information condensed from a number of Apple Service products and sources, it includes only need-to-know information for the experienced technician. These guides to NOT replace the Apple Service Source CD.

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Apple Service Technical Procedures (1982 to 1992)

From 1982 to present Apple has published a significant amount of documentation for use by the technicians and hardware developers who repaired Apple hardware and/or designed new hardware components in the Apple Service Technical Procedures Binders. Includes an extensive amount of diagrams and also part numbers for the various components.

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Apple’s Technical Notes and QA 1985 to present

Apple’s Technical Notes and Technical Q&A Notes provide technical information, sample code, and answers to common question for developers of Macintosh hardware and software with references to other Apple documentation such as inside Macintosh. At this time they are still available from Apple in their documentation archive. I’ve made backups of these articles with the assumption that like the Technical Information Library, Apple may as some point delete these files too.

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Apple’s Information Alley: 1994 May 1st to 1997 March 24th

Information Alley was a bimonthly (twice a month) the electronic newsmagazine published by Apple’s Support Information Services. The goal of the Information Alley was to help Apple computer users get full use of their Apple computers, peripherals, and software. The articles chosen for the Information Alley came from many sources, both from inside Apple Computer and from our customers and users. Sources include Apple’s Technical Information Library, Apple Assistance Center, New Technology Group, World Wide Product Technical Support, Apple Users Groups, and other technical groups and organizations.

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Apple’s Software Recovery CDs 1999, 2000

The Apple Software Recovery CDs, a four volume set, were designed to provide users with a complete and efficient tool for disaster recovery, software installation, and maintenance. I found these CDs, in addition to Apple’s Developer CDs and Apple’s Restoration CDs, to be extremely useful for setting up my 68k Macintosh Systems and you will see them referenced in many of my guides.

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Apple’s develop: The Apple Technical Journal 1990 to 1997

Published from January 1990 to March 1997 develop was Apple’s quarterly technical journal that provides information to 3rd-party developers. The journal was intended to lead developers into other reference materials like Inside Macintosh and the Apple IIGS Reference Manual. It did not replace these books, but compliments them and helped the reader identify which sections of those document they many need to study more carefully. Stating in 1998 develop became a section in MacTech, and MacTech’s site also includes HTML versions of the journals.

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